Privacy Policy

At Rongjoie, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Details: Name, phone number, email address, shipping/billing address

  • Order Information: Product preferences, order history, payment methods (secured)

  • Technical Data: IP address, browser type, device information, referring pages

  • Cookies & Tracking Data: For analytics, personalization, and marketing

2. How We Use Your Information

Your data helps us provide and improve our services. We may use your information to:

  • Process and fulfill your orders

  • Send order updates, promotions, and newsletters

  • Respond to your customer service inquiries

  • Improve our website and user experience

  • Comply with legal obligations and prevent fraud

3. Sharing of Information

We respect your privacy and do not sell or rent your personal data. However, we may share your data with:

  • Trusted third-party service providers (e.g., payment gateways, delivery partners)

  • Legal authorities if required by law or to protect our rights

4. Data Security

We implement a range of security measures to protect your personal data. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but some site features may not function properly.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to your information

  • Request deletion of your personal data (subject to legal and transactional obligations)

  • Opt-out of marketing communications at any time

To exercise any of these rights, please contact us at info@rongjoie.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

📧 info@rongjoie.com
📞 +8801896291915